Solutions For Field Service

ExpeData’s solutions for Field Service provide a convenient, natural way to
automate the collection of handwritten information at the point of entry using digital pen and paper or tablet devices. Information can be quickly received by the home office and fed into downstream systems to expedite business processes and improve customer service.

Sample Applications

• Delivery Receipts
• Inspection Reports
• Logistics Forms
• Repair Reports
• Service and Work Orders
• Sales Contracts
• Time And Attendance Forms

Benefits

• Accelerated access to accurate information
• Minimized delays and errors associated with manual processing
• Streamlined workflows and improved productivity
• Improved field communications for a new level of visibility and improved operational control
• Compressed billing cycle times resulting in expedited reimbursement and revenue recognition
• Improved customer service and experience

Results

These selected case studies demonstrate how field service organizations are leveraging ExpeData solutions to optimize workflows, reduce process time, enhance productivity and increase revenues.

• Ohio Municipality automates the data collection of accident reports
• Roto-Rooter increases productivity among field service plumbing technicians
• Royal Lahaina offers a customer-friendly and efficient check-in process
• Safelite improves productivity among field service automotive technicians
• Tech Electronics improves job costing and accelerates invoicing
• Carmedic^® significantly slashes time to process invoices
• Dionix streamlines signature capture process
• Suite Solutions Streamlines Sales And Service Workflows With Tablet-Based naturalForms^® Mobile Data Capture Solution