Contact Technical Support

To report a technical issue, please complete this form to expedite service. An ExpeData Customer Care representative will contact you during normal support hours. You may also call (877) 342-EDWP (3397) or e-mail support@expedata.net. General information requests or questions should be directed to sales@expedata.net.

 

Contact Information

* Required fields are in red
First Name *
Last Name *
Company *
e-mail Address *
Process Code *	<enter process code>
Phone *
Mobile Phone

User Technical Data

Affected User Name: (if different than above)
Affected User Company Name: (if different than above)
Pen ID: example – AAA-ATD-B15-D5
Sheet ID: example – 23.15.4.110 located in the lower left corner of the form
Catalog Name:
Form Name:
Connection Method:	USB Bluetooth®

Mobile Device

Mobile device used to send strokes
Phone Number:
Phone Model:
Service Provider:

Problem Explanation

Mobile device used to send strokes
Todays Date:
Problem Description: *
Steps Taken Toward Resolution:
Notes or Comments: